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Returns

If you are not happy with your purchase for any reason, you can return it to us within 14 days of receiving it. To receive a full refund, the product must be returned unused, in its original condition and in its original packaging.


We offer free returns within the UK. Customers in other countries are responsible for the costs of returning the product.


Customers are strongly advised to get a receipt and tracking number from the courier for the return delivery. We cannot take responsibility for any items lost during return shipping.


If you are returning an item from outside of the UK, please mark your package ‘RETURNED GOODS’ to avoid customs charges. We cannot be held responsible for any customs charges applied to your return and, unfortunately, we will have to deduct any charges from your refund.


In the unlikely event that you have received the wrong product or if the product is faulty, we will cover the return shipping cost.


To arrange a return, please email us at info@monofore.com